Registering Travel into New Brunswick

Office Hours

Monday to Friday from 8 a.m. to 8 p.m. Atlantic

Saturday and Sunday from 10 a.m. to 2 p.m. Atlantic

Closed on holidays

As part of New Brunswick’s COVID-19 recovery effort, travellers entering New Brunswick by land, air or sea must register so information can be collected to support Public Health.

You must register online before you travel. Your registration confirmation will be sent by email within 5 days. Plan ahead and submit your application prior to your travel date.

Avoid being turned away at the border and read the below “How to Register” before you start! 

No internet? Call 1-833-948-2800 to have an agent assist you. 

For all other non-travel related COVID-19 inquiries call 1-844-462-8387 or email: helpaide@gnb.ca

Travel to New Brunswick to visit family or a property you own is no longer permitted. If you have already booked this travel, please cancel your plans.

On this page

How to register

• Review the list of what you need to register and have the information ready.
• Register online or, if you do not have an email address, by phone.
• If registering online, complete the fields as directed. Fields that must be completed are noted with an asterisk (*).
• Once your registration (online or by phone) has been approved, you will receive a confirmation number for your travel approval by email. Ensure that noreply.registration@gnb.ca is on your list of safe senders so that your confirmation email does not end up in your spam folder.
• You will receive approval within five business days from the date you applied.
• Print or have an electronic copy of your confirmation number on a mobile device so that you can present it when you arrive at a New Brunswick point of entry.
• When entering the "Main Contact Phone Number," applicants should provide the number where they will be reachable when in New Brunswick. It is recommended that adults travelling together not use a single phone number on the registration form. Each adult should register using his or her phone number.
• If you have completed an application and are attempting to make any changes once it has been submitted, or if your registration is denied and you wish to have your file reviewed, you may reach out by email at TravelRegistration.EnregistrementVoyage@gnb.ca or call 1-833-948-2800 (Monday to Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 10 a.m. to 2 p.m. Atlantic). Please do not register a new application, as multiple registration applications could result in multiple call attempts from our Automated Calling Service.

Registration for visitors from border areas of Quebec

Effective 11:59 p.m. January 23, 2021, travel at Campbellton by residents of Listuguj First Nation and Pointe-à-la-Croix, Quebec for the purpose of accessing essential goods and services is restricted to between the hours of 6 a.m. and 10 p.m. and is limited to once a week within a seven-day period. “Essential goods and services” means: necessities of life (including groceries and clothing) and supporting services (including butchery for hunted game), health care (including physician and hospital care, prescriptions, and medical equipment and supplies), goods and services required for their work, banking and financial services, transportation (including automotive repair), and animal care. Travellers for health care may be accompanied by one support person. Travellers from Listuguj First Nation and Pointe-à-la-Croix must also weekly test negative for COVID-19.

For those applying to travel into New Brunswick from Listuguj or Pointe-à-la-Croix for essential goods and services, use the travel category “Other” and under “Border Entry” choose “Campbellton”, and answer yes to the question “Are you crossing for groceries, pharmaceuticals or essential supplies?”

If you have been using the Quebec Twinning travel for commuting for work, medical or custody, please apply using those categories of travel.

Atlantic Bubble

Atlantic Bubble travel is currently suspended. Necessary travel between New Brunswick and all Canadian provinces is permitted, however, all travellers must register. Travellers wishing to enter any of the other Atlantic provinces should contact the appropriate provincial government to confirm guidelines and requirements.

For information regarding the rules in other Atlantic provinces, visit:

• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island

Individuals whose primary residence is not in the Atlantic provinces but who are travelling into New Brunswick after completing the required 14 days of self-isolation in another Atlantic province also have to pre-register.

Travellers entering New Brunswick must have a confirmation from the New Brunswick Travel Registration Program. Most traveller registrations are rapidly confirmed. Travellers coming from outside Atlantic Canada should register at least five days before their travel into New Brunswick.
 

Approved reasons for entry

If you will need to travel to New Brunswick frequently, click here to learn more about applying for a frequent traveller pass.

• You are travelling through New Brunswick to reach another destination
• You are a New Brunswick resident returning home
• Your travel is work-related
• You have child custody arrangements in New Brunswick
• Your travel is related to child care
• You are moving to New Brunswick to take up residence
• Your travel is related to a medical appointment
• You are entering New Brunswick to attend court
• You have obtained authorization for a compassionate exemption (Select ‘Other’ on your registration)
• You are from Listuguj or Pointe-à-la-Croix entering at Campbellton to access essential goods and services
• You are a Campobello Island resident travelling directly through the United States to mainland New Brunswick entering at St. Stephen or Milltown; making the same return trip; stopping in Lubec, Maine for fuel, groceries, or health needs, or stopping in Lubec or Machias, Maine for medical needs.
• NEW  You are travelling to access specialized or urgent veterinary care.
   

Workers entering and returning to New Brunswick

Effective 11:59 p.m. January 23, 2021:

• if you are a New Brunswick resident returning from work and are not a daily commuter, you must self-isolate for 14 days.
• if you are a non-New Brunswick resident entering New Brunswick for work, you must self-isolate for 14 days.

Information on self-isolation can be found here.

If you are a New Brunswick resident, and you commute across the border daily for work, effective 11:59 p.m. January 23, 2021 you must practice work-isolation. This means you may only travel to and from your destination without making any additional stops. You must wear a mask at all times in public and stay in your household bubble.

These restrictions do not apply to commercial air, marine, truck and rail operators.

If you are returning from international travel for work and are placed on Federal Isolation pursuant to the Quarantine Act by the Canada Border Services Agency (CBSA), you must complete a 14-day federal isolation.

Travellers should be aware that the province may impose or extend periods of isolation in addition to, or in place of, isolation requirements mandated by the federal government.

Frequent traveller pass

If you travel to and from New Brunswick daily for work, to fulfill a custody order, or to receive medical treatment, you may apply for a frequent traveller pass online or by phone.

If you travel to or from New Brunswick frequently for work, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Work-related (NB Resident)**” or “Work-related (Non-NB Resident)” as applicable.
• In the section “Detailed Reason for Entry”, enter “frequent traveller pass” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

**If you are an NB resident and NOT a daily commuter, and NOT part of an approved travel plan, you must select NB Resident Returning as your travel category.

If you travel to fulfill a custody order, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Custody”.
• In the section “Detailed Reason for Entry”, enter “Custody” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

If you travel for recurring medical appointments, follow these instructions when applying online:

• Under “Reason for Entry”, choose “Medical - Recurring”.
• In the section “Detailed Reason for Entry”, enter “Recurring medical appointments/treatment” and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date.

Health screening and weekly testing

It is essential that we protect everyone from the risks of COVID-19.

Effective 11:59 p.m. January 23, 2021, some groups of travellers must submit to mandatory weekly COVID-19 testing:

• New Brunswickers commuting to and from border crossings for work and post-secondary education;
• Non-New Brunswick residents commuting into New Brunswick for work and post-secondary education;
• residents of Listuguj First Nation and Pointe-à-la-Croix, Quebec who travel once a week to Campbellton to obtain essential goods and services
• Parents and children ages two and up travelling to and from New Brunswick to facilitate child care or a child custody agreement (this does not apply to families crossing at Nova Scotia or Prince Edward Island);
• Non-New Brunswick residents entering New Brunswick regularly for medical care or emergency or specialized veterinary care (except those entering from Nova Scotia and Prince Edward Island);
• New Brunswick residents leaving the province to access urgent or specialized veterinary care (except those entering from Nova Scotia and Prince Edward Island);

Commercial transportation operators who are also residents of New Brunswick must submit to mandatory periodic testing for COVID-19.

To schedule a test, click here.

IMPORTANT If you answer yes to any of the health-related questions during the registration process, you are not permitted to travel into New Brunswick. If you have registered and your answers to any of the health questions change the day of travel, your registration is no longer valid and your travel into New Brunswick is prohibited.

What you will need to register

(All travellers, including residents of New Brunswick and Atlantic Canada)

• Your contact information
• Your originating address and the address you will be travelling to, including the postal code
• Your reason for travelling
• The date you will be entering and leaving New Brunswick (if applicable)
• The names of children travelling with you
• If you are travelling by land, your licence plate number and point of entry
• If you are travelling by air, your flight number and point of entry
• If arriving via the Digby ferry, the time and date of your arrival
• The required documents for your travel reason (see the table below)

What you will need at the border

• Your registration, either printed or visible on a mobile device (if you do not have a printer or mobile device, you may provide your registration number)
• Any isolation order generated by the system as part of your registration (if applicable)
• Valid identification such as your driver’s licence, provincial health card, or other government-issued photo identification.
• When applicable, documentation or an electronic copy of your most recent COVID-19 negative test

Supporting documents you will need

See the table below to determine what documents you will need to register and bring with you to the border:

Click here for a complete list of documents that can be used at points of entry.

Border entry points

?  Campbellton

?  Lac-Baker

?  Edmundston (Saint-Jacques)

?  Matapedia (Flatlands)

Active traveller screening is currently not taking place at entry points to New Brunswick from P.E.I. and Nova Scotia. However, spot checks and audits are being completed by enforcement officers. Please ensure that your travel is permitted and that you are able to show proof of pre-registration and approval.

USA/International travellers

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also receive approval to enter New Brunswick. If approved, international travellers can enter New Brunswick to work, for medical treatments, to facilitate child care/custody arrangements, attend school and to visit someone in palliative care.

International travellers approved by the Canadian Border Services Agency are required to register their travel through the New Brunswick Travel Registration Program and receive approval from New Brunswick before travelling. Approval by CBSA does not guarantee entry into New Brunswick.  The valid reason for entry into New Brunswick must be are found in the Provincial Mandatory Order.  

Anyone who enters Canada but does not travel directly to New Brunswick (e.g. they undertake their isolation period in another province or territory), will only be permitted entry into New Brunswick if they qualify under New Brunswick’s admission criteria.  You will be required to self-isolate for 14 days under the federal Quarantine Act  unless exempt, and upon entering New Brunswick, must follow the guidance of the Chief Medical Officer of Health.

For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page here and the Canada Border Services Agency page here or call 1-800-461-9999.

Residents of Campobello Island

Anyone who travels outside New Brunswick, including those travelling through or from the United States, must register before entering New Brunswick. Travellers must also satisfy any requirements of Canada Border Services Agency for entry into Canada.

That includes travellers entering New Brunswick at Campobello Island. It also includes residents of the island who are returning to Campobello after travelling through Maine. Similarly, residents of Campobello entering other parts of New Brunswick (including St. Stephen or Milltown) following travel through Maine must also register.

Residents of Campobello Island are permitted to return to New Brunswick after stopping in Lubec, Maine, for fuel, groceries, or medical necessities, or Machias, Maine, for medical necessities with no other stops in the United States if they followed all requirements of the mandatory order as if they were in Campobello continuously, including face coverings and distancing, without being required to self-isolate.

If you frequently cross the border for work, to facilitate children sharing their time between parents under an order or agreement providing for joint custody, or for recurring medical appointments, follow these instructions when applying online:

• Under “Reason for Entry”, choose the option that corresponds with your situation.
• In the section “Detailed Reason for Entry”, enter and provide the information to support your registration.
• While you must indicate your first date of arrival to New Brunswick, you are not required to enter a “leaving” date

If you are crossing the border to travel directly through the United States to mainland New Brunswick:

• Under “Reason for Entry”, choose “Campobello Essential Travel” and use this same registration each time you travel for this purpose. This is a multi-use registration. Campobello Island residents may travel directly to Lubec Maine for fuel, groceries or medical necessities, with no other stops in the United States of America, if they wear face coverings in Maine as required by the mandatory order as if they were in New Brunswick continuously.

If you cross the border for other reasons:

• Under “Reason for Entry”, choose “Other,”
• In the section “Detailed Reason for Entry”, enter and provide the information to support your registration.
• Under “What date you are returning to NB?” provide the date you will be travelling.
    

Travel FAQ for Campobello Island residents

Student travellers

Canadian students moving to New Brunswick

Students moving to New Brunswick from Canadian provinces or territories outside of New Brunswick must follow the guidance of the Chief Medical Officer of Health, including self-isolating for 14 days. These students should select “Moving to NB (Non-NB Resident)” as their Reason for Entry when registering their travel.
  

International Students

Students coming to New Brunswick from outside Canada must follow any directives from the Government of Canada including orders under the federal Quarantine Act and, upon entering New Brunswick, follow the guidance of the Chief Medical Officer of Health. Students coming to New Brunswick from outside Canada who must make a connection or layover in another province may undertake their federal self-isolation once in New Brunswick. International students spending time in another province for any other reason must complete their 14 days of isolation in that province before entering New Brunswick and will be directed to self-isolate for a further 14 days if arriving from any province outside of Atlantic Canada.

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.
 

Travellers arriving from the United States – For entry into Canada and Canada-U.S. border restrictions, visit the Government of Canada page here and the Canada Border Services Agency page here or call 1-800-461-9999. Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.
 

Travellers arriving from a country other than the United States – You must enter through the Canada Border Services Agency. Click here for more information or call 1-800-461-9999. Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.
  

Student pick-up and drop-off

Non-residents of New Brunswick are not permitted to enter New Brunswick to pick up or drop off a student.

New Brunswick residents who leave New Brunswick to pick up or drop off a student in another province are required to self-isolate for 14 days upon their return to New Brunswick in compliance with public health guidelines. These travellers should select “NB Resident Returning” as their Reason for Entry when registering their travel.  
 

Students who commute from another province 

Effective 11:59 p.m. January 23, 2021, post-secondary students who regularly commute to attend studies and return home the same day must submit to a weekly COVID-19 test and practice work-isolation. This means they may only travel to and from their destination without making any additional stops. They must wear a mask at all times in public and stay in their household bubble.

Compassionate Travel for End-of-Life Visits

The Canadian Red Cross has been authorized to approve travel into New Brunswick for end-of-life visits with an immediate family member, such as a parent, child, grandparent, grandchild, sibling or significant other. This includes in-home end-of-life visitation as well as end-of-life visitation in a hospital, hospice or nursing home.

If you are visiting a hospital, hospice or nursing home you must have written permission to enter the facility. You will also be directed by the facility on the requirements for entry and self-isolation.

You can begin the application process by calling the Canadian Red Cross at 1-800-863-6582 and selecting your language of choice “1 – English” or “2 – French”. Once in the menu, select “1  – Impacted by a Disaster or Emergency” then “5 – New Brunswick” and then “1 – Affected by COVID-19”.  

We cannot grant requests to cross into New Brunswick from another country for end-of-life visits. The Government of Canada regulates the international border and travellers entering Canada.

Leaving New Brunswick to access veterinary care

Persons may travel outside New Brunswick to obtain specialized or emergency veterinary care for animal(s) that is not available within New Brunswick if:

• travel outside the province is limited to travel to the veterinary practice, any accommodations, food and fuel;
• the number of persons accompanying the animal(s) is limited to the driver and up to one handler if required; and
• they remain outside of the province only for the duration and purpose of the required care of the animal(s).

Upon return to New Brunswick, the driver and handler (if required) are subject to work self-isolation and must weekly test negative for COVID-19. Individuals in work self-isolation must travel to and from their work/school and accommodations without making any additional stops; they must wear a mask at all times in public and stay in their household bubble for 14 days. This does not apply to residents travelling to Nova Scotia and Prince Edward Island for these services, but registration is still required.

Residents under work self-isolation can be exempted from the obligation to self-isolate by the Chief Medical Officer of Health or her designate, if they have been tested for COVID-19 on or about the seventh day after they entered New Brunswick and tested negative, and have committed to testing again on the tenth, eleventh or twelfth day, and test negative.

All travellers must register their travel online, or by calling 1-833-948-2800. Pre-registration is mandatory for anyone entering the province. All travellers are required to provide proof of identity, address and phone number, and provide any information required to support the intent of the requirements of the Chief Medical Officer of Health, including any required documents.

Travellers must register and under Reason for Entry choose “NB Resident Returning” and in the Detailed Reason for Entry state that the travel is for specialized or urgent veterinary services and has the necessary documents for entry. A letter from the veterinarian confirming the care is specialized or urgent and that the care is not available in their home province is required.

Entering New Brunswick to access veterinary care

Entry into New Brunswick to obtain specialized or emergency veterinary care for animals that is not available in a person’s home province is permitted if:

• travel within the province is limited to travel to the veterinary practice, any accommodations, food and fuel;
• the number of persons accompanying the animal(s) is limited to the driver and up to one handler if required; and
• they remain in the province only for the duration and purpose of the required care of the animal(s), up to 24 hours.

Upon entry into New Brunswick, such travellers must follow the requirements of the Mandatory Order and any guidelines of the Chief Medical Officer of Health including the requirement to weekly test negative for COVID-19, to wear a mask and maintain 2 metres distance from anyone outside their travel party.

Travellers must register and under Reason for Entry choose “Other” and in the Detailed Reason for Entry state that the travel is for specialized or urgent veterinary services and has the necessary documents for entry. A letter from the veterinarian confirming the care is specialized or urgent and that the care is not available in their home province is required.

All travellers must register their travel online, or by calling 1-833-948-2800. Pre-registration is mandatory for anyone entering the province. All travellers are required to provide proof of identity, address and phone number, and provide any information required to support the intent of the requirements of the Chief Medical Officer of Health, including any required documents.

Register for travel into New Brunswick

Before you register, please note:

• Each adult entering the province, including a New Brunswicker returning after travel outside the province, needs to complete their own registration.
• Persons under the age of 18 travelling with their parent or guardian may be listed on the same registration, when their parent or guardian is the primary applicant.
• Persons under the age of 18 travelling alone need their own registration.
• Make sure you have the required documents you will need to register.
• Anyone entering the province from outside New Brunswick for approved travel is required to self-isolate for 14 days, unless exempted under New Brunswick’s State of Emergency Order.
• Commercial vehicle drivers do not need to register through this process. (Commercial vehicles include trucks, tractors or trailers or a combination thereof exceeding a registered gross vehicle weight of 4,500 kg. Commercial vehicles must also have an NSC number or equivalent [i.e. CVOR or DOT number] in its vehicle registration. A bus is not considered a commercial vehicle.)
• It is recommended that travellers register at least five days before their intended date of arrival in New Brunswick, though turnaround time on their registration may be faster.
• Obtaining a New Brunswick travel registration is free.

More information on travel to New Brunswick and self-isolation requirements may be found on gnb.ca/coronavirus.

Travellers entering New Brunswick from the United States or other international locations outside of North America, and whose travel has been approved by Canada Border Services Agency must also register their travel through the New Brunswick Travel Registration Program.

We cannot accept calls from outside Canada and the United States. Travellers using a phone number from outside of Canada or the United States should enter the number in the comments section of their application.

Notice: Travel to New Brunswick to visit family or a property you own is no longer permitted. If you have already booked this travel, please cancel your plans.

If your registration is denied

If your registration is denied and you wish to have your file reviewed, you may reach out by email at TravelRegistration.EnregistrementVoyage@gnb.ca or call 1-833-948-2800 (Monday to Friday, 8:15 a.m. to 4:30 p.m. Atlantic).

Privacy notice

Personal information provided to the Department of Justice and Public Safety for the New Brunswick Travel Registration Program is collected under the authority of the Renewed and Revised Mandatory Order COVID-19 issued under the State of Emergency Declaration and the Emergency Measures Act (R.S.N.B. 2011, c.147) and will be used to determine eligibility for entry into the province of New Brunswick as well as any conditions for entry.

Collected personal information will only be used by authorized government staff to fulfill the purpose for which it was originally collected. Please note that your information may be shared with public health and safety authorities in Nova Scotia, Prince Edward Island and/or Newfoundland and Labrador for public health purposes. We do not disclose your information to other public bodies or individuals except as authorized by law.

If you have questions or concerns regarding the collection and/or use of your personal information, please contact the Program Manager, Lisa Munn at: NBTRPrivacy.EVNBConfidentialite@gnb.ca or 1-833-948-2800 (Monday to Friday, 8:15 a.m. – 4:30 p.m. Atlantic)